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  1. SkinB5 Help Centre
  2. Ordering, Shipping & Delivery

Ordering, Shipping & Delivery

Buying SkinB5 Acne Control & Skin Wellness Products

  • How to order skinB5?
  • How to manage my online order?
  • How to buy skinB5 offline (in shops)?

Payment & #skinB5squad Member Rewards

  • How do I earn and use #skinB5squad Reward Points when I shop at skinB5.com?
  • What payment methods do you accept?
  • Where exactly do I put the promo code?

Customs, Duties & Taxes

  • About Customs, Duties and Taxes for International customers
  • I'm in China, do I have to pay tax on my SkinB5 products?

Shipping rates and times

  • International Shipping Rates and Times
  • Australian Shipping Rates and Times

Where is my order?

  • Track your SkinB5 package for International customers
  • Track your SkinB5 package for Australian customers

Shipping & Handling

  • Where does skinB5 deliver to?
  • How do you ship international orders and how long does it take?
  • Do you know whether there is a way to purchase the SkinB5 from the UK?
  • I'm in the USA, how do I track my SkinB5 order?
  • Is there a New Zealand Store that sells SkinB5?
  • Is my package tracked to ensure it arrives on time?
See all 9 articles

Returns & Exchange

  • What is your return policy if I changed my mind about my purchase?
  • Goods Damaged or Faulty on Delivery
  • Do you offer a money back guarantee?

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help@skinb5.com

+61 488 841 701 (Within Australia)

+1 (833) 506-1227 (US Customers)

© 2006-2021 SkinB5 Pty Ltd. All rights reserved. The contents of this site, such as text, graphics, images, and other material contained on this site ("Content") are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this site. *Customer results vary from person to person.

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