Ordering, Shipping & Delivery

Buying SkinB5 Acne Control & Skin Wellness Products

• How to order skinB5?
• How to manage my online order?
• How to buy skinB5 offline (in shops)?

Payment & #skinB5squad Member Rewards

• How do I earn and use #skinB5squad Reward Points when I shop at skinB5.com?
• What payment methods do you accept?
• Where exactly do I put the promo code?

Customs, Duties & Taxes

• About Customs, Duties and Taxes for International customers
• I'm in China, do I have to pay tax on my SkinB5 products?

Shipping rates and times

• International Shipping Rates and Times
• Australian Shipping Rates and Times

Where is my order?

• Track your SkinB5 package for International customers
• Track your SkinB5 package for Australian customers

Shipping & Handling

• Where does skinB5 deliver to?
• How do you ship international orders and how long does it take?
• Do you know whether there is a way to purchase the SkinB5 from the UK?
• I'm in the USA, how do I track my SkinB5 order?
• Is there a New Zealand Store that sells SkinB5?
• Is my package tracked to ensure it arrives on time?

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Returns & Exchange

• What is your return policy if I changed my mind about my purchase?
• Goods Damaged or Faulty on Delivery
• Do you offer a money back guarantee?