Is my package tracked to ensure it arrives on time?

Within Australia - Tracking number is available for both Regular and Express services. Once your order is shipped, a tracking number will be uploaded to your SkinB5 online account against your order number.


International Regular Service - Your package will be sent via Australia Post Pack & Track International service if the shipping address is in the the below list of countries. Once your order is shipped, a tracking number will be uploaded to your SkinB5 online account against your order number.


Belgium
Canada
China
Croatia
Denmark
Estonia
France
Germany
Hong Kong
Hungary
Ireland
Israel
Korea, Republic of (South Korea)
Lithuania
Malaysia
Malta
Netherlands
New Zealand
Poland
Portugal
Singapore
Slovenia
Spain
Sweden
UK
USA


If your shipping address is not in the countries listed above, then we will send your package via Australia Post Registered Parcel service. Once your order is shipped, a consignment number will be uploaded to your SkinB5 online account against your order number. You may contact local post office for assistance to locate your Registered Parcel by quoting the consignment number.


International Express Service - Once your order is shipped, a tracking number will be uploaded to your SkinB5 online account against your order number.

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